These terms are specific to Hartzell House Bed and Breakfast and do not apply to the Fernwalk Guest Cottage lease which may be requested before reservation and will be emailed to you as a seperate document.
Reservations are required.
Deposit of one night's payment by check, Traveler's Cheque, or credit card is required to guarantee reservation. If paying by check, (please phone to complete your reservation) deposit should be received within 5 days of reservation request or room will revert to available status.
If credit card payment is made in more than 2 transactions, a $15.00 fee will be charged for each additional transaction.
If reserving 3 or more rooms a 50% deposit is required, and cancellations must be received at least 21 days in advance of reserved date for return of deposit unless we are able to rebook the accommodations.We require one source of payment for both the deposit and the final balance. Each accommodation may not have a separate billing and payment source.
Cancellations must be received at least 7 days in advance of reserved date for return of deposit. If cancellation is received within 7 days of reserved date, return of deposit will be contingent upon our ability to re-book the room. All cancellations are subject to a $35.00 service fee.
Check-in is between 4:00pm and 9pm (we get up quite early to ensure a scrumptious breakfast experience, and a clean, revitalizing experience for you, so please allow us to get to bed at a reasonable hour!) Later check-in may occasionally be available at a surcharge of $25 per hour, or portion thereof, for any time beyond 9pm up til midnight, after which time we do not accept check-ins and that day's reservation is forfeit. Check-out is prior to 11:00am. Expanded hours may occasionally be accommodated if pre-arranged and agreed upon in writing. If this doesn't work for you we understand, and would love to offer you some quality options to Hartzell House.
All room rates are subject to state and local taxes.
Maximum room occupancy strictly adhered to.
Pets cannot be accommodated, although service animals are allowed in conjunction with accommodations in the Patriot's Suite.
Hartzell House is a smoke-free establishment; no smoking in the building or within 50' of windows or exterior doors. Evidence of smoking in the house may result in a $250 cleaning fee.
A safe is available for your valuables.
Hartzell House is in no manner child-proof, and unequipped for infants, toddlers, or children. We will be happy to help you find a child friendly accommodation.
Kindly notify us immediately if there is any potential change in your booking.