Advance Reservations
Highly recommended. We generally sell out top rooms weeks in advance. As each room is unique, we recommend you pick your favorite and reserve as early as possible. Reservations may be made either by calling the Inn at 800-995-7275 or 916-658-1818 or by clicking on “check availability.”
Deposits
A credit card is required at the time of booking. The total due will be authorized to the credit card on file prior to arrival.
Payment
We accept all major credit cards, and accept prepayment by check or cash.
Check-in Time
3:00 PM until 9:00 PM. We can accommodate late arrivals. Please contact us if you will be arriving after the office closes at 9:00pm and we will arrange for a late check in.
Check-out Time
11:00 AM daily. As we are a boutique property, we also have a “boutique sized” housekeeping staff. 12:00PM check outs can be accomodated at an additional fee of $25. Rooms with spa appointments the morning of check out can have a 12:00 PM check out at no charge.
Phone Availability
Concierge staff is available 7 days a week by phone from 8:30 AM until 9:00 PM. For overnight guests, a Manager is available for emergency requests after hours.
Cancellations
We require three days notice to cancel a mid-week reservation, seven days notice to cancel a weekend (Friday or Saturday) reservation. Holidays and three-day weekends also require seven-day cancellations. Jazz Festival and Valentine’s Day require 30-day cancellations. A $25 fee will be charged for all cancellations. Because we are a boutique property, it is very difficult to re-book our rooms for last minute cancellations. If you cancel with less than 3 days notice for mid-week or 7 day notice for weekends and holidays, payment in full is required. For emergency situations and rain check requests, please ask to speak to the Manager.
Children
The Inn & Spa at Parkside is primarily an adult environment with most of our guests visitng us for a romantic getaway or corporate travel. Children are welcome, however, we must maintain a quiet, serene and welcoming ambiance for our guests.
Smoking
Smoking is not permitted anywhere inside the inn. Smoking is permitted in the patio and garden areas.







