Consulting

The BBI conducts the only 3-day hands-on workshop for aspiring innsitters. The workshop is also for aspiring innkeepers who want to experience the day-to-day routine of innkeeping before purchase. The on-site hands-on program is geared to provide experience in the full spectrum of day-to-day duties in operating an inn. The workshops are conducted by Sam Neft, and his instructors Nancy Smith and Marianna Smith.

Students stay in the host inn and experience the actual day-to-day routine of innkeeping. The curriculum covers:

Front Office Procedures, including reservations, telephone technique, guest management software, confirmation letters, cancellations, credit card processing, basic bookkeeping software, check-in and check-out.

Food Service, including breakfast preparation and service, garnishing and presentation, meal planning, handling special diets, and additional food services.

Housekeeping, including supervising housekeeping staff, room and bathroom cleaning checklists, and laundry.

Business Issues, including creating a professional image, developing business materials, marketing, independent contractor status, contracts, and insurance.

One evening we dine at an area restaurant to experience the local cuisine. It's a great time to ask questions and share your goals.

Each workshop is limited to ten students. This provides for hands-on training and personal participant attention.

Workshop Fee $525 Single Occupancy $895 Double Occupancy Workshop Fee Includes: Tuition Workbook materials Two Nights B&B Accommodation Meals (except restaurant) Plus Snacks Certificate of Completion All workshops are held Tuesday through Thursday, except as noted. Check in between 12:30 p.m. & 1:00 p.m. Tuesday. Class begins at 1:15 p.m. and continues until 12:00 noon Thursday. Schedule of Innkeeping Hands-on Workshops January 13 - 15, 2009 (Full) February 3 - 5, 2009 February 24 - 26, 2009