We are unable to accommodate children under 5 years of age and only occasionally able to accommodate children ages 5 to 12.
Check-in time: 4 to 6 pm; Check out time: 11 am.
We endeavor to make your stay a memorable one. Wherever possible, we will accommodate your needs. We may be able to allow you to check your luggage in early with pre-arrangement with the maid service prior to your arrival.
Smoking is restricted to certain outdoor areas only, designated by smoking receptacles.
A deposit of 1/2 of your total stay will be owed & charged on all bookings of 2 nights or more, with the remainder owed & charged approximately 7-10 days before or possibly after, your stay.
Our minimum stay is typically 2 nights in high season, but please do call as we are often able to accommodate your 1 night stay. If we are able to accommodate your 1 night stay, a deposit of 100% will be charged & owed at booking.
On two night stays, if you need to cancel, all we ask is that you give us 30 days notice in low season, 60 days notice in high, and we will completely refund your full room rate(s), less our refund fee of 10% of the total booking charges.
If you are unable to give the above notice, either because you booked too late, or because time does not allow, we will, of course, try to rebook your room & will promptly refund all applicable room charges that were received upon rebooking, less our 15% rebooking fee of the total booking charges.
If for any reason, we need to refund or recharge your bill, unfortunately, we need to charge a 10% administrative refund processing fee.
All cancellations must be submitted by to us in writing, either by confirmed email or regular mail.
We pride ourselves in offering fine linens, furnishings, and amenities. A full room inventory is taken between guests and any damage to or theft of Arrowhead Manor property will be charged to your account in full upon discovery. A complete price list for any additional items is posted on the mini fridge &/or in the guest book located in each room.
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